FAQ

 

  1. What makes Luka Luxury perfumes different from other brands? Luka Luxury perfumes stand out due to our commitment to using only the finest, hand-selected ingredients from around the world. Each fragrance is carefully crafted to create a lasting impression, blending timeless elegance with modern sophistication. Our attention to detail, quality, and sustainability makes every perfume a unique experience.
  2. How long does a Luka Luxury fragrance last? The longevity of each fragrance can vary based on skin type, the environment, and how the perfume is applied. However, our premium formulations are designed to offer long-lasting wear, ensuring your scent lingers throughout the day, leaving a beautiful trail.
  3. Are Luka Luxury perfumes cruelty-free? Yes, Luka Luxury is committed to ethical practices, and none of our perfumes are tested on animals. We believe in creating luxury with a conscience, ensuring that every product is crafted responsibly and sustainably.
  4. How should I store my Luka Luxury perfume? To maintain the quality and longevity of your fragrance, store your Luka Luxury perfume in a cool, dry place away from direct sunlight and heat sources. This helps preserve the integrity of the scent and ensures that it stays as fresh as the day it was made.
  5. Can I try Luka Luxury perfumes before purchasing? While we currently offer our fragrances online, we understand the importance of testing scents. Please check our website for any sample options, or explore our partnered retailers to experience Luka Luxury perfumes in person.
  6. Are your perfumes suitable for all skin types? Our perfumes are formulated with high-quality ingredients to ensure they are suitable for a variety of skin types. However, if you have sensitive skin or allergies, we recommend performing a patch test before wearing the perfume.
  7. How can I select the right fragrance for me? We recommend exploring our fragrance collections based on your personal preferences. Whether you enjoy floral, woody, oriental, or fresh notes, our website provides detailed descriptions to help you find your ideal scent. If you're unsure, our customer service team is happy to assist in guiding you toward the perfect fragrance.
  8. Do you offer international shipping? Yes, Luka Luxury offers international shipping to many countries. Please visit our shipping policy page to see the full list of locations we deliver to and any applicable shipping fees.
  9. Can I return or exchange a Luka Luxury perfume? Due to the nature of our products, we currently do not accept returns or exchanges on opened perfumes. However, if you have received a damaged or incorrect item, please contact our customer service team within 14 days of receiving your order for assistance.
  10. How can I contact customer support? You can reach our customer support team through our website’s contact page or email us at support@lukaluxury.com. We are dedicated to providing exceptional service and are happy to assist you with any questions or concerns.
  11. Are Luka Luxury perfumes available in stores? While our primary sales are through our online store, we also partner with select luxury retailers. Check our website for updates on where to find Luka Luxury perfumes in stores near you.